Please ask your clinician to check their email inbox's spam folder to check the invitation email has not been mistakenly filtered.
If this does not retrieve the lost invitation, please follow these steps to generate your clinician a new invitation.
N.B. Please double check the clinician’s email is correct. You will be able to edit their email in Step 3 below.
1. From your Patient Management dashboard, click "Invitations" in the left-hand margin
2. On the "Invitations" screen you should see the clinician whose invitation has expired listed, click on the "resend" button in the far right column of the invitations table
3. Select how you wish to resend the invitation and then click "Resend Invitation"
4. Print or note down the verification code that appears on screen and make sure that you send this to the invited clinician through a secure channel (N.B. this code is essential for the clinician to successfully enrol)
